Terms and Conditions

Last Updated: February 3, 2026

Welcome to neser This website is owned and operated by Prakritiaan Millet Pvt Ltd, a company incorporated under the laws of India, with its registered office in Patna, Bihar. By accessing our platform and purchasing our products, you agree to comply with the following terms.

1. Scope of Service

Prakritiaan Millet Pvt Ltd (hereafter "the Company") provides an e-commerce platform for the sale of millet and makhana-based products under the brand name NESER. These terms apply to all visitors, users, and customers of the site.

2. Intellectual Property Rights

All content published on this site—including but not limited to logos, text, graphics, "NESER" branding, and product formulations—is the exclusive intellectual property of the Company. Any unauthorized reproduction, modification, or distribution is strictly prohibited and subject to legal action.

3. Product Authenticity and Purity

We are committed to the NESER Standard of 100% purity.

Natural Variations: As our products are agricultural and minimally processed, slight variations in color, texture, or grain size may occur between batches.

Allergen Warning: While our products are naturally gluten-free, users with specific grain allergies should consult a healthcare professional before consumption.

4. Pricing and Payments

Transparency: All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.

Modifications: The Company reserves the right to modify prices or discontinue products without prior notice.

Payment Security: We utilize encrypted third-party payment gateways. The Company does not store your credit/debit card details.

5. Shipping and Delivery

We aim to deliver the "purity of the farm" to your doorstep within 5–7 business days.

Logistics: Delivery is handled by third-party partners. The Company is not liable for delays caused by unforeseen logistical disruptions or "Acts of God."

Accuracy: Customers are responsible for providing accurate shipping details. Any re-delivery charges due to incorrect information will be borne by the customer.

6. Limitation of Liability

Prakritiaan Millet Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our maximum liability is limited to the amount paid by the customer for the specific product in question.

7. Governing Law and Jurisdiction

These terms are governed by the laws of India. Any disputes arising from the use of this website or the purchase of NESER products shall be subject to the exclusive jurisdiction of the courts in Patna, Bihar.

8. Amendments

The Company reserves the right to update these Terms and Conditions at any time. Continued use of the website following changes constitutes your acceptance of the new terms.